Once the customer receives the service, he/she will have 3 working days to send an email to by email, indicating his/her disagreement with the service.

At the time Elysian Journeys receives the email, it will review the case and if any refund is due to the customer, Elysian Journeys will have a period of 30 business days to make the refund by the same means by which the purchase of the service was made.

CONTACT/QUESTIONS

If you have any questions or concerns regarding this document, please send them to the contact email address on our website.

• Email: cs@elysianjourneys.net
• Address: Colón, Zona Libre de Colón, Calle 14, Santa Isabel, Edificio Indeisa, Local 4.